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Last Updated: [Oct 6th 2023]
At [Wearnes.pk], we strive to provide you with the best shopping experience possible. While we stand behind the quality of our products, we understand that there may be circumstances where you need to initiate a return or exchange. Please read our return and exchange policy carefully.
We do not offer refunds for any purchases. All sales are final, and we cannot accept returns for a refund.
We offer exchanges only within 2 days of the delivery date. If you wish to exchange an item, please follow the instructions outlined below.
To initiate an exchange, please contact our customer support team at [nesstore.pk@gmail.com] within 2 days of receiving your order.
Provide your order number, a description of the item you wish to exchange, and the reason for the exchange.
Our customer support team will provide you with instructions on how to return the item to us.
After receiving and inspecting the returned item, we will process your exchange.
Please note that claims and exchanges may take up to 3 weeks to be processed from the date we receive your returned item. We appreciate your patience during this process.
Items must meet the following criteria to be eligible for exchange:
The item must be in its original condition, unworn, unwashed, and with all tags and packaging intact.
Items that have been used or misused are not eligible for exchange.
The item must be returned with proof of purchase (e.g., order number and receipt).
We reserve the right to deny an exchange if the item does not meet our eligibility criteria.
Please note that you are responsible for the shipping costs associated with returning the item to us. We recommend using a trackable shipping method to ensure the safe return of your item.
If you have any questions or need assistance with your exchange, please contact our customer support team at [nesstore.pk@gmail.com]. We are here to help you.
